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Meet The Staff

Executive Staff:

John Taylor,  President

John came to TBR in 2001 when Darlene opened the company.  He graduated in 1995 from Mercer University with his Bachelor's Degree and in 1998 from Georgia State University with his Master's Degree.  He also holds a Georgia Accident, Sickness and Life License. 

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Darlene Taylor, CEO

Darlene opened TBR in 2001 having 35 years experience in Claims Administration.  She is a member of the Society of Professional Benefit Administrators, Self-Insurance Institute of America, Life and Health Underwriters, Women's Forum, Georgia Health Underwriters Association.  She holds her GA License in Accident, Sickness and Life.

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Carol Hopper

Carol Hopper, Claims Manager

Carol has been with TBR since 2006. Prior to joining the TBR team, Carol worked as a Claims Examiner for several other Third Party Administrators. She was promoted to Claims Manager this past year. She is a graduate of Valdosta State University
with a Bachelor's Degree in Marketing.

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Support Staff:

Debbie Story

Debbie Story, Senior Claims Examiner

Debbie has been with TBR for over 10 years. She is our Senior Claims Examiner and handles the more complex claims. She is very knowledgeable about the ongoing benefit changes due to Health Care Reform and is a vital part of the TBR team.

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Sharon Tyler, Claims Manager

Sharon Tyler, Claims Auditor & Pharmacy Specialist

Sharon has been with TBR since 2008. She is our prescription liaison for all of our clients. She is one of our claims examiners having over 13 years of experience. Sharon has her Associates Degree in Healthcare Administration and has been certified in the ICD10 coding.

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Charity Lamb, Billing Specialist

Charity Lamb, Billing Specialist

Charity has been with TBR since 2004. She handles all of the billing for our groups. She also handles all of the request for funding. She has a background in processing and examining claims, and has also been apart of the Customer Service
Team here at TBR. She is a vital part of our company.

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Brittany Stephenson, Account Executive

Brittany Stephenson, Account Executive

Brittany has been with TBR since 2010. She handles the installation and renewals for all of our groups and prospect groups. She also handles all of the monthly reporting for each group. Brittany has received her Georgia Accident and Sickness
Licenses and is certified in the ICD10 coding.

Email Brittany Stephenson

Stacy Bradley

Stacy Bradley, Eligibility Clerk / Customer Service Rep

Stacy has been with TBR since 2013. She handles all of the eligibility for our groups and is also a part of the Customer Service Department. She is currently working towards obtaining her Degree in Health Information Coding.

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Nicole Antoine, Customer Service Rep/Claims Examiner

Nicole has been with TBR since 2011. She is one of our claims examiners currently works in our Customer Service Department. She handles Medical claims and Provider and Employee online access to claims and eliglibility. She is certified in the new ICD10 coding, and holds a degree in Business Administration.

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Taylor Benefit Resource

"Our Success is measured by the satisfaction of our clients"



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