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Meet The Staff

Executive Staff:

 John Taylor

John Taylor,  President

John came to TBR in 2001 when Darlene opened the company.  He graduated in 1995 from Mercer University with his Bachelor's Degree and in 1998 from Georgia State University with his Master's Degree.  He also holds a Georgia Accident, Sickness and Life License. 

 Email John Taylor

Darlene Taylor, CEO

Darlene opened TBR in 2001 having 35 years experience in Claims Administration.  She is a member of the Society of Professional Benefit Administrators, Self-Insurance Institute of America, Life and Health Underwriters, Women's Forum, Georgia Health Underwriters Association.  She holds her GA License in Accident, Sickness and Life.

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Support Staff:

Carol Hopper

Carol Hopper, Claims Manager

Carol has been with TBR since 2006. She is the Claims Manager, where she has over 25 years of claims experience. Carol is a graduate of Valdosta State University with a Bachelor’s Degree in Marketing.

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 Charity Lamb, Billing Specialist  

Charity Lamb, Billing Manager

Charity has been with TBR since 2004. She handles all of the billing for our groups. She oversees the request for funding. She has a background in processing and examining claims, and has also been apart of the Customer Service
Team here at TBR.

    Email Charity Lamb
 Brittany Stephenson, Account Executive  

Brittany Stephenson, Client Services Manager

Brittany has been with TBR since 2010. She handles the installation and renewals for all of our groups and prospect groups. She also handles all of the monthly reporting for each group and oversees their eligiblity. Brittany has received her Georgia Accident and Sickness
Licenses and is certified in the ICD10 coding.

   Email Brittany Stephenson
Sharon Tyler, Claims Manager

Sharon Tyler, Claims Supervisor & Pharmacy Specialist

Sharon has been with TBR since 2008. She is our prescription liaison for all of our clients. She is one of our claims examiners having over 13 years of experience. Sharon has her Associates Degree in Healthcare Administration and has been certified in the ICD10 coding.

Email Sharon Tyler

Nicole Antoine, Customer Service Rep/Claims Examiner

Nicole has been with TBR since 2011. She is one of our claims examiners currently works in our Customer Service Department. She handles Medical claims and Provider and Employee online access to claims and eliglibility. She is certified in the new ICD10 coding, and holds a degree in Business Administration.

Email Nicole Antoine